Booking Your Pet service
Whilst we work on a very informal basis, the right thing to do is have a short list of terms and conditions :
on booking Happy Pet Taxi it is understood that the bookie has read and understood and agrees with the booking terms and conditions and the onus is on the bookie to have read and understand the booking terms and conditions.
Please Don’t Hestitate to Ask any Questions,
As We All Want The Best for Your Pet,Thanks Tony
Please note we cannot carry human passengers unfortunately due to our insurance limits.
Terms and Conditions
Property, Environment & Endangerment:
Clients are responsible for pet-proofing. Happy Pet Taxi will not be responsible for the safety
of any pet/s, or held liable for the death, injury, disappearance, or legal consequences of any pet.
Happy Pet Taxi services may use their discretion to stop/suspend the service at any
time that a pet poses a danger to the safety or health to itself or others. Clients will be
contacted as soon as possible should this eventuate. Any charges incurred due to this
situation are the client’s responsibility to pay for or reimburse Happy Pet Taxi .
Happy Pet Taxi is not responsible for any damage to property of the client or others
unless such damage is caused by the negligent act of the Pet Carer. Happy Pet Taxi is to
be advised in advance of any expected visitors, however, if other individuals have access
to a client’s home, or if the home is not properly secured by others during the service period,
Happy Pet Taxi is not responsible for any damage or loss.
The Pet Carer can and will only consider dogs and cats that have been fully vaccinated, council registered,
microchipped, socialized and have a non- aggressive behavior.
Happy Pet Taxi reserves the right to refuse dog walking services during any weather conditions
that can be or are at risk to either or both the animals and the carer during service
(this includes thunder, lighting & strong wind gales).
Animal Welfare Legislation “Duty of Care”
Anyone responsible for the care of an animal despite the reason and length of care, must
be aware and abide by the internationally recognised ‘Five Freedoms’ of animal welfare:
Freedom from hunger & thirst, Freedom from discomfort, Freedom from pain, injury or disease,
Freedom from fear and distress, Freedom to express normal behaviour.
Pet owners are responsible to inform any third party included in the care of the owner’s pet(s) during
Happy Pet Taxi booked service period of the internationally recognised ‘Five Freedoms’ of animal welfare:
Happy Pet Taxi , equally have a Duty of Care to client pets and will use their discretion to
stop/suspend the service at any time should they witness any of the Five Freedom
of animal welfare not being met. Happy Pet Taxi will address the
inappropriate care by removing the threat/harm from the pet(s) immediately.
Clients will be contacted as soon as possible should this eventuate. Should the client
ignore feedback to address the problem themselves or with the 3rd party responsible for not
meeting the legislations, will lead to, Happy Pet Taxi honoring their responsibility and right
to report the negligent act to the appropriate animal authorities.
The client will be responsibility to pay for or reimburse Happy Pet Taxi for any additional
expenses should the pet be required to be remove from the threat. This could include
alternate boarding, vet bills, travel and additional time expenses etc.
Clients are to leave enough funds for Happy Pet Taxi to purchase, replenishment pet supplies
if required. For this service a fee may apply.
If your pet requires medication Happy Pet Taxi must be informed and it is the pet owner’s
responsibility to ensure sufficient and non-expired medication is supplied during the service period.
Pet Owners are responsible for supplying up to date vaccination proof
or services may be suspended.
Emergency Veterinarian Services:
Happy Pet Taxi is authorized by the client to seek any emergency veterinarian assistance
needed during services at the cost of the client. Additional fee may apply.
This agreement permits Happy Pet Taxi Services to accept all reservations and provide services
without additional signed documents being required. Happy Pet Taxi reserves the right to
amend these terms & conditions at any time.